Turn every chat into actionable feedback – automatically.

Fewer tickets. More reviews. Higher repeat buys.

No surveys. No manual work.

AI analyzes in real time: Desires, issues, trends → instant insights & alerts.

Start free

No credit card · GDPR compliant · EU hosting

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Real-time Extraction 0 / 87 signals

Flexible AI models

Azure OpenAI Claude Gemini Mistral

For whom?

For everyone who cares about their customers and their feedback — and wants to improve their product and experience based on what people actually say.

Turn every conversation into actionable insights.

Spot issues and opportunities in real time — no surveys required.

Before

Before: Feedback scattered, insights delayed.

After

After: One place for trends, alerts, and what customers really think.

How it works

From setup to actionable insights in five steps.

01

Configure your agent

Set up prompt, feedback questions, products, and context.

02

Embed the widget

One session per customer with order and product context — via widget or API.

03

Agent supports your customers

Answers questions, recommends products, collects feedback — naturally in conversation.

04

Real-time extraction & alerts

87 signals per message. Your team is alerted instantly on negative feedback.

05

Review insights

Dashboard with aggregated trends and actionable data across all conversations.

Everything you need to understand your customers

Feedback extraction, intelligent support, and customer retention — in one platform.

AI Agents

Custom prompts, custom behavior, custom personality — individually configurable for every team.

Custom Prompt Custom Personality Custom Rules

Custom Feedback Questions

Define your most important questions upfront. The agent asks them naturally — extracted with priority, on top of 87 standard signals.

Pre-configurable Priority Extraction 87 + custom

Real-time Feedback Extraction

87 signals across 10 categories, automatically from every message. Your custom questions get priority.

87 Signals 10 Categories Real-time

Customizable Widget

Embeddable chat that matches your brand. One snippet — done.

Insights Dashboard

Trends, sentiment, real-time analytics — everything at a glance.

Multilingual & Context-Aware

Products, orders, FAQs — everything flows into every reply. Automatically in the customer's language.

Flexible AI Models

Azure OpenAI, Ollama, or OpenRouter — you choose the model.

87
Signals per message

Signals = concrete customer opinions & requests we filter from natural language. Example: "Delivered too slowly" → Signal: Delivery speed negative.

87 Signals + Your Custom Questions.

Every message is analyzed in real-time. On top of 87 standard signals, your custom feedback questions are extracted with priority.

11
Customer Sentiment & Perception
Satisfaction Trust Complaint
12
Product Experience
Quality Sensory Defect
8
Delivery & Logistics
Speed Damage Tracking
5
Packaging & Presentation
Design Sustainability Unboxing
10
Purchase Drivers & Conversion
Reason Price Referral
9
Retention & Subscription
Repurchase Subscription Loyalty
6
Use Case & Context
Occasion Frequency Gift
7
Support & Service
Experience Response time Refund
12
R&D & Innovation Signals
Feature request Improvement Trend
7
Other
Upsell Cross-sell Risk
10 categories 87 standard signals + your custom questions

Customizable & flexible

Designed to work with your existing tools and workflows — from day one.

Personalized per customer

Every session carries full order, product, and customer context.

Multilingual

The agent responds in the customer's language — automatically.

Real-time alerts

Negative feedback triggers instant team notifications.

No surveys needed

Feedback extracted naturally from conversations — not forms.

Fully customizable UI

Colors, logo, copy — the widget matches your brand.

API-first & GDPR-compliant

Full REST API, EU-hosted, integrates into any workflow.

Integrations

E-commerce, support, marketing, automation, and analytics — with an EU and GDPR focus.

E-Commerce

  • Shopify

    EU-hosted, GDPR-ready.

  • WooCommerce

    Self-hosted, EU-compliant.

  • PrestaShop

    Popular in France, Germany, Spain.

  • Magento / Adobe Commerce

    Enterprise-level for EU stores.

Support & Chat

  • LiveChat

    Polish company, EU-compliant.

  • Intercom

    Used across EU tech hubs.

  • Zendesk

    Enterprise-focused, GDPR-compliant.

Marketing & CRM

  • Mailjet

    French, EU-hosted, GDPR-compliant.

  • Klaviyo

    E-commerce email/SMS automation, EU features.

  • HubSpot EU

    CRM with EU hosting & privacy controls.

Automation & Workflow

  • Make

    Czech-based, GDPR-friendly.

  • Zapier EU

    Automation for connecting tools securely.

Analytics & Insights

  • Matomo

    EU-based, GDPR-focused analytics.

  • GA4 EU

    When configured for privacy compliance.

Secure & GDPR-compliant

Your data stays yours — never used to train models.

GDPR compliant

Full compliance with EU data protection regulations.

EU-hosted

All data stored in EU data centers. No transatlantic transfers.

Encrypted

All data encrypted at rest and in transit with industry-standard protocols.

GDPR / DSGVO EU Data Residency

Start extracting customer insights — today

Try it free — gain feedback & insights from customer interactions within minutes.

Try it free

No credit card required